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Wowcher Live Chat

Wowcher Live Chat Is Open For The Following Hours:

Monday – Friday: 08:00 am – 05:30 pm
Saturday: 10:00 am – 04:00 pm

Wowcher Live Chat is always there for its customers to help them with queries. Earlier they were only having customer support by mail and email. But now this new Live chat feature is a great way for instant communication. Wowcher is considered as the second largest e-commerce platform online in the Great Britain and Ireland. It allows the customers to buy products and services from the local wholesalers. It operates in more than 50 different cities around UK and Ireland. Wowcher’s foundation took place in the year of 2009. It has presently more than 10 million registered members. It also offers special sales and deals for the customers on different occasions. The Live Chat support has a team of experienced and friendly staff who help the customers. Mostly answering their queries and providing them the required information.

The live chat option is available directly on the extreme bottom left-hand side of the page. When you click on the pink and white chat icon. You will be directed to a small window where you can talk to the support team.

To access the Wowcher Live Chat you can click on the image below

Wowcher Live chat

How do I speak to someone at Wowcher?

Wowcher chat is a service that allows you to connect to customer service agents online. The service is available to all UK users and is available from 8am to 5:30pm on weekdays and from 10am to 4pm on Saturdays and closed on Sundays. Follow the instructions provided on this page to connect to Wowcher online chat

Wowcher Phone Number: 0203 699 5024

To read about sky online chat, click here.

32 Comments

  1. Tim Kent

    Wowcher offered a credit for poor quality goods, then said the credit had expired, The is a loss to me, a pensioner I can ill afford. I need to speak to a person to resolve this.

  2. Felix Lynn

    I’ve bought a deal on a 2 night stay at Leyton received the receipt but cant redeem it since there’s no voucher code to redeem it. Please reply since the dates I’ve booked it in is just few days from now. Thanks

  3. peter Blower

    wowcher, never again, I returned a faulty item a month ago, and have not recieved my refund,and its impossible to contact them as I don’t have wattsapp

  4. Joyce McNally

    I have purchased a laptop from Wowcher – the purchase price was taken from my account on 24th July 2023. I have still not received the ‘Wowcher vouchers’ so I cannot obtain the product. When will they come. I am very worried.

  5. Janet Bookless

    I ordered an egg chair from u last wk, but havnt received it yet- where is it? In 1 e-mail, it said it wd b delivered in 48 hrs!

  6. Merlene Denise Barker

    Hi, I ordered a steam blowig train for £9.99 but have had 2 payments taken out of my account of £14.99 & £19.99 both on the 21st 0f November 2022. I would like to cancel this order & have all my money refunded.

  7. C EVANS

    IT SEEMS THAT YOU HAVE MANY,MANY, MANY COMPLAINTS ABOUT WOWCHER TAKEN MONEY FROM PEOPLE AND NOT RECEIVING THEIR GOODS. YOU ALSO APPEAR NOT TO BE CONCERNED ABOUT THIS. I HAVE MESSAGED YOU WITH A COMPLAINT BUT IT SEEMS TO GO ON DEAF EARS. I AM NOW ATTEMPTING TO WRITE TO YOU ADDRESS. I HAVE £73.29 IN MY WALLET AND YOU HAVE MADE IT ALMOST IMPOSSIBLE TO PURCHASE ANY THING WITH THIS MONEY AS YOU HAVE MADE THE SUJBECT VERY COMPLICATED AND HAVE GOT THE FIGURES COMPLETLY WRONG AS WITH THE REST OF YOUR SITE. ALSO UNABLE TO SPEAK WITH ANYONE ON 0800 NUMBER AS YOU HAVE STATED. PLEASE MAKE SURE YOU REPLY TO MY LETTER IN ORDER TO AVOID ME TAKEN THIS FURTHRAS THIS IS BOARDERING ON FRAUD.

  8. Janette Gardiner

    i ordered toilet rolls from wowcher about 4 months ago haven’t received them had this problem before had to change my password 3 times obviously it hasn’t worked i can’t even get in to you’re site have been trying for weeks think it is because i have an unsupported browser would appreciate if you could order toilet rolls as i have already paid for them.

  9. Carole Evans

    I desperately need someone to talk to about my credit wallet as there appears to be a huge mistake please make it clear where I can explain this issue to some one that would be intelligent enough to listen and to put my account right. Since you have changed to WhatsApp there seems to be a lot of confusion with your site . I have been using wowcher for many years but this change has confused many people. I have ordered several items but have not received them. Very disappointed with wowcher

  10. terry

    i have paid for a mecca bingo deal i have asked them to send me the barcode as i can print it off i paid 10.99 for the deal and now they are asking for 5pound as they can send it again the only reason i did not print early as my laptop was at currys hfor a health check i dont think i will be dealing with them again i dont like being ripped off

  11. Annetta

    This is just the worst website ever. Never again will I use this wowcher. If it was possible to give a minus rating I will give wowcher -100.

    • Jean Harrison Osborne

      I ordered two Christmas tree lamps from Wowcher the money was taken out of my Santander credit card on the 3rd November .But I still haven’t received them and have no account number and have not received any information or invoice for them

  12. Janet Poulter

    Wowcher are a disgrace and should be banned from selling!!
    They take money out of your account for goods not ordered !!
    I’m going to report them to trading standards and Martin lewis!!
    No way of ever contacting them !!

  13. ray Burke

    I purchased a new matress on ——– date—– but it has never been received. My Visa account was charged
    £181.97 on the 29th March 2021. It was purchased through.Wowcher but I did not save any details of the item.
    as I thought it was unnessary. I am sorry I have not contacted you sooner but I only remembered about this when looking for something else.

    Kindly look for item immediately

  14. Lyn Ward

    Parcel delivered to wrong address ,parcel not found .
    Manufacturers say wrong address given by switcher.
    Need item or money back

  15. Mrs D Hart

    Please help me not good on computer need to talk to someome. Have been trying for days. Have got cancer my anxiety through the roof!!

  16. Ann Terrell

    I have been charged on 5 December 2020 £15.96 and again on 11 December 2020 £15.96 but have never received any goods from you. I therefore want these two charges refunded. I have written to you at an address in London ExxxG on 9 January 2021 but no reply

  17. Lionel Buckman

    Gazebo ordered and delivery of 2/2/21 given. To date 10/2/21 not received and no updates either. Customer service virtually useless. Just referred to supplier who seem just as elusive. looking for a refund.

    • Janet Poulter

      Wowcher are a disgrace and should be banned from selling!!
      They take money out of your account for goods not ordered !!
      I’m going to report them to trading standards and Martin lewis!!
      No way of ever contacting them !!

  18. John Callaghan

    John Callaghan Trying to return a door bell unfortunately the plastic bag it was delivered in
    is In a distressed state .I can not read all of the returns address . There is no correspondence contained within the parcel . Small black printed ink on the Plastic parcel is smudged badly.

  19. Maria Turner

    I have had a significant amount of money taken from my wowcher wallet account. As you will be well aware I have been unable to use the credit before the expiry date due to the corona virus , In view of the unprecedented circumstances can you please refund the money back to my account.

  20. Maria Turner

    I have had a significant amount of money taken from my wowcher wallet account. As you will be well aware I have been unable to use the credit before the expiry date due to the corona virus , In view of the unprecedented circumstances can you please refund the money back to my account.

    • ALLAN Burnett

      I have been trying to find out about order for exercise bike made 5th march when being delivered ordernumber 37713871 a n d somehow being charged for second one please cancel number 37802853

  21. Ena

    It appeared that I’m not the only person complaining about money being taken from their Account and the goods not received. I made several complaints about £79.96 taken from my Account. Your faulty website was not showing the item being ordered in the basket. I immediately made contact and pointed out the errors and as a result requested cancellation of the four items being charged for when I only needed one. The complaint was on the 24th.June and you’ve failed to deal with the matter. The email addresses appeared not to be successful and I do not know whether the matter is coming or going with receiving my money back. I will now have to deal with the Bank as a dispute. It’s more than 48hrs since my last complaint and so far you have not responded according to your terms and conditions. I’m extremely dis apps and disgruntled.

  22. Connie Benjamin

    My account is confusing me please explain you have taken£117 on 27th July now you hAve taken £88.99 on 29th July I also had credit which you used please explain what my account is and explain the deductions thank you

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