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Vodafone Live Chat

Vodafone Live Chat Is Open For The Following Hours:

24 hours a day – 7 days a week

Vodafone Live Chat


The team of agents will help with any offers, discuss special calling plans, SMS or Internet Data information, or if you need help joining Vodafone or you’re planning to buy Vodafone broadband. You can easily access Vodafone Free Webchat for any kind of service, get information, or share your concerns.

Vodafone web chat option can be found halfway down the page in the middle. Once you click on the button “Chat to us”, a new tab will open, starting a conversation with one of the operators in the customer support team.

This web page will connect you to Vodafone’s digital advisor (TOBi), if you want to speak to a human agent, type in “chat to us” to Tobi and if they have any available agents, you will be connected to them.

To access the Vodafone Live chat you can click on the image below

Vodafone live chat

Alternatively, if the webchat is unavailable, you can reach out to their customer service via the Vodafone email address.

How To Contact Vodafone Customer Service?

You can contact the Vodafone Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled. If you prefer to call them, their phone number is +44 7836 191191

How do I speak to a person at Vodafone?

To connect to someone from Vodafone’s customer service team in the UK, you can follow the instructions on this page. This option is available 24/7.

Vodafone Customer Service Opening Times:

The customer support team is available 24 hours a day, seven days a week, however, the waiting time might be up to hours on busy days. You can also contact the customer care team through the live chat service to reduce your waiting time.


  1. terry presley

    i have been trying to chat online to a real person at vodafone since 10-00a-m this morning cant access tobi even ?? what a system !

  2. Gareth price

    Hi i havr the mifi r219h an am gettting very slow speeds, unlike the last year were it was fine im pay alot of money an videos cant even run in 1080p. I need this for online games. An it wss fine now i get alot off lagg can u help thanks

  3. Roger Frederick Stephenson

    My wife is unable to get on the internet with her mobile from home 07837367946 she’s with O2. Please help as she’s had a new SIM fitted and O2 tell her all is well with her phone.

  4. June Curtis

    I have PAYG1 and without making any use of mobile for text/calls etc. I get deducted £1 (sometimes during the night) and get a text message saying I now have unlimited texts etc. I have tried 5 times to get this problem resolved without success, did get £1 refunded.

  5. Philip wheeler

    I’ve been trying to resolve for two years now, with Vodafone why I get messages from them saying I’m using data when I don’t and then get charged £2. Oh! It must be one of the apps. I don’t use apps.
    Latest is being charged for using the NHS corona virus app to scan a QR code for track and trace, which is not chargable. £4 so far before I realised.
    Now they don’t use phones to communicate with their customers.


    Hi ,
    i have an pay as you go contract and i dont havea any offers ,how come is possible?
    I am trying to get somebody to explain me ,but i cant get nobody over the phone.
    its really frustrating because i use this phone number at the work.
    please can somebody help me?


    one of your reps called me yesterdat regarding a new phone, i got cut off i dont know if everything was concluded

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