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Plusnet Live Chat

Plusnet Live Chat Is Open For The Following Hours:

7:30 am – 10:00 pm – 7 days a week

Plusnet Live Chat

Plusnet Live Chat has an award-winning customer support service through its Web Chat feature that is available 7 days a week. They have different support teams for different departments answering customers’ queries and questions. They provide these customers with information such as Broadband, Phone, TV, Orders, Sales, Business, and other inquiries.
The company aims to provide the very best service to its customers and help them resolve their problems with little or no waiting time.

The Plusnet Web Chat option can be found halfway down the page on the left-hand side. Once you click on the button “Join Queue”, a new tab will open, starting a conversation with one of the customer support representatives.

To access the Plusnet Live chat, you can click on the image below

Plusnet live chat

How To Contact Plusnet Customer Service?

You can contact the Plusnet Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Plusnet Contact Number: +44 345 140 0200


  1. Richard Murray

    My daughter, Julia Murray, sold her home at Saddlers Green, Bovey Tracey and cancelled her broadband service. Plusnet’s router is in my possession and I am willing to pack it up to return to you in the assumption that you can arrange the delivery.
    I have tried to contact your customer service but gave up as the labyrinthine ways were too exasperating.
    Richard Murray
    2, Sxxxxxxxxxxxxxxxxxxxxxxx29

  2. peter frost

    Not easy to find chat for help
    My fi I’ve heard about so wondering if plusnet had similar thing for WiFi abroad?.

  3. Jose Yvonne Barnsley

    My phone bill has increased from £6.00 to £6.85.My husband is with Plusnet and he has had is monthly bill reduced back to £6.00 could you reduce mine please.
    My number is 07807 7xxxx8.

  4. Tabatha

    Hello I’ve been trying the phone number for days it’s just music can’t get to talk to anyone I presume there is a fault on the phone line ?! I’m trying to pay my bill please can someone email me thank you 😊

  5. W R Hulme

    Please help, today I lost my phone on the London Underground. I’ve been to Lost property, but the phone hasn’t been handed in. I can’t phone mobile to report the loss because I don’t have access to a phone. All of my friends are still on holiday so can’t use theirs. Please can you send me a replacement SIM card. My number is: 07800 645 830. Username number: 96190649

  6. Tahja

    Hi I changed my number when I got my xs last year but I need to change it again. How can I go about getting this done?

    • Jessica

      Wow you are harder to get hold of than HMRC. The previous owners to my house have had a router delivered to my house I need to send it back as you don’t provide my WiFi, which by just trying to contact you I’m kinda glad of!!!!

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