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Co Operative Bank Live Chat | Customer Service

The Co-Operative Bank Live Chat is open for the following hours:

8am to 6pm from Monday to Friday and 9am to 5pm Saturday and Sunday

The Co Operative Bank Live Chat

** Some users have reported that the live chat feature has been discontinued by Cooperative bank, you can alternatively use the email address or phone number to contact them:

Co-operative Bank Contact Number:03457 212 212

Co-operative Bank Email Address

The team of representatives at the cooperative is on hand to answer all of your banking queries. Whether you are a member of the bank or not you are able to log in and discuss any banking matters with the experienced web chat team. If you are a member of the Co-Op Bank then you will need your online banking details to enable them to talk to you about your account. However, they will answer general queries without these. You will find the Co-Op Bank Web Chat icon at the bottom of the page.

To access the Co-Operative Bank live chat click on the image below

Co Operative Bank Live Chat

How To Contact Cooperative bank Customer Service?

You can contact the Cooperative bank Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Co-operative Bank Contact Number: 03457 212 212

In case your card has been lost or stolen, contact this number instead: 0345 600 6000

Customer service is available from 8am to 6pm from Monday to Friday and 9am to 5pm Saturday and Sunday.


  1. Julie Breen

    How in earth can you contact co op bank 60min wait time only to be cut off just before the 60mins is up . Iv been trying now for two days , awful service and if and when you talk to someone they haven’t a clue .

  2. Wayne William daniels

    Hi my co operative bank card is declining but I have mo ey in my account how do I unblock it and I can’t get on my online bank either I e broken my phone

  3. Gordon Ian Blunt

    I have been unable to log into online banking for two days, after 30 minutes waiting on the phone I was put through to somebody who didn’t seem to know anything about my problem, I am locked out of my account now having tried three times to gain access

  4. Susan May

    I have an old Britannia Building Society account which has not been accessed for about 22 years. How can I reactivate this account? My personal reference no. is 00xxxxx53E. My address at that time was 13 Coniston Close Egham TW20 8JS

  5. Michael J Peck

    Credit card ******5744 arrived 8 days ago. Unable to confirm by phone – lines clogged in business hours. No pin going abroad Sunday am. Any solutions?
    Michael J Peck

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