Thames Water Live Chat is open for the following hours:
Monday – Friday: 08:00 AM – 09:00 PM
Saturday and Sunday: 09:00 AM – 05:00 PM
The customer service team at Thames Water are available to take any queries, concerns, or questions, including, talking about a problem with your water, reporting a leak, querying your bill, your account, or your water meter, discuss moving home, discuss an issue with your drains or sewers, or any other issue you can think of, The link below will take you directly to the web chat launch page.
To access the Thames Water Live Chat click on the link below
You can alternatively, chat with them using Facebook messenger using this link.
How do I speak to someone at Thames Water?
Thames Water live chat is a service that allows you to connect to customer service agents online. The service is available to all UK users and is available from Monday – Friday: 08:00 AM – 09:00 PM Saturday and Sunday: 09:00 AM – 05:00 PM. Follow the instructions provided on this page to connect to Thames Water live chat
Thames Water Customer Service Opening Times:
The customer support team (call center) is available 24 hours a day, seven days a week, in case you have a wastewater service or water problem. You can also contact the customer care team through the live chat service to reduce your waiting time.