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Emirates Live Chat | Customer Service

Emirates Live Chat is open for the following hours:

24 hours a day – 7 days a week

The Emirates airlines web chat team is available around the clock to answer any questions, queries, or issues you may have with the airline or your flights, They are able to answer any query you would be able to make on the phone, including managing your booking, requesting special assistance, seat selection, and Emirates Skywards.

To access the Emirates Live Chat click on the image below.

Emirates Live Chat

Once you are on this page, hold for a few seconds then a popup will appear. In the popup, you will have to provide your information and then you will be connected to an agent.

emirates live chat directory


How to cancel flights Emirates?

You can cancel your Emirates flights by logging into your account on, alternatively you can contact the live chat to get help with changing your travel date

Baggage allowance in Emirates

Your allowance depends on the class of your ticket. For economy tickets, you’ll get up to 35kg, for the business class you will get up to 40kg allowance and 50kg for first-class tickets. Also, the total dimensions of a check-in bag should not exceed 300cm.

How to contact Emirates airline customer service contact number?

While we suggest using WhatsApp support as the fastest way of getting support, you can also contact Emirates through their phone number at +443448002777. To contact their live chat support, read more on this page.

Emirates Whatsapp Support:

Alternatively, you can talk to their digital advisor on Whatsapp. To connect to their Whatsapp chat, click on this link.

How To Contact Emirates Customer Service?

You can contact the Emirates Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.


  1. Yasin lubega

    Am Yasin Lubega a royal customer ,I lost my Laptop on EK 729 from dubai to Entebbe uganda and I raised my concern but to my disappointment the feedback am getting from lost and found department and customer affairs is not anywhere helpfully but rather insulting,demeaning and unprofessional.Am 100% sure my laptop was stolen by cabin crew members which is not safe for passengers flying with Emirates..there is thefty on board.Am therefore calling for a quick solution to solve my loss before moving forward to tell the whole world about Thefty@Emirates.

  2. Abhishek Talele

    I received a notification that my flights EK150 from AMS to Dubai on 12th Dec 2021 and EK506 from Dubai to Mumbai on 13th Dec 2021 are cancelled. the only way to communication seems to be is via call and its always busy. Basically no way of communication is possible.

    I would like to book an alternative flight as soon as possible. RT-PCR test date is also dependent on the flight that and i need to book it in advance to get an appointment before my flight.
    Can emirates get back to me via email? is there any way to communicate.
    This situation looks really bad and inconvenient. Never expected something like this from emirates before.

  3. Deborah Brownlie

    I am returning to NZ and my employee will be providing a one way, economy ticket to Auckland. I would like to use some of my airmiles to upgrade to a business class ticket. Is that possible?
    I am looking to book a ticket for August 29th. How many points would I require to upgrade to Business class?

  4. Naveed Anwar

    Hi, is flight number EK37 sheduled from Dubai to Birmingham International Airport (bhx) still arriving at Birmingham at 19.40 uk local time?

    I cannot see it on BHX flight arrival.

  5. Khalid Arab

    I have flight with Emirates on 29th of Sep from Kabul to Riyadh.
    One of my friend living in London told me that there is a concern about the Cancellation of flights to KSA.
    Please let me know in order to remove this concern.

  6. Aaminah

    Hi I am flying out to Manchester to Dubai ( 3 hour wait ) then to Pakistan do we need to get the convos 19 test done in Dubai Airport ?

    • Sheryll Roldan

      Hi, I’m offload due to Philippine immigration officer telling that my show money is not enough to travel, with flight number EK335 last October 12 scheduled from Manila to Dubai. As per the Emirates report telling that I “NO SHOW”. I want to refund my ticket but as per the travel agent in dubai, no feedback or reply coming from DNTA.
      What should I need to do for my refund ticket?
      Please let me know in order to remove this concern.

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