Thames Water Live Chat is open for the following hours:
Monday – Friday: 08.00 AM – 08.00 PM
Saturday: 08.00 AM – 06.00 PM
The customer service team at Thames Water are available to take any queries, concerns, or questions, including, talking about a problem with your water, reporting a leak, querying your bill, your account, or your water meter, discuss moving home, discuss an issue with your drains or sewers, or any other issue you can think of, The link below will take you directly to the web chat launch page.
To access the Thames Water Live Chat click on the link below
You can alternatively, chat with them using Facebook messenger using this link.