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Superdrug Live Chat | Customer Service

Superdrug Live Chat is Open for the Following Hours:

08:00 am – 09:00 pm – Monday to Friday
09:00 am – 09:00 pm – Saturdays
10:00 am – 09:00 pm – Sundays
10:00 am – 05:00 pm – Bank holidays

How to Contact Superdrug Live Chat

To start a chat with Superdrug, click on the link provided below. When the page loads, scroll down to the middle of the page where you can see a “chat to us now” button. Click on the button and a pop-up will appear.

Fill in the information required to get connected to an agent. You will need an order number and contact reason to get into the chat.

superdrug chat

Please make sure you read the chat opening hours before opening the chat option, otherwise, you will not see the chat option.

For accessing Superdrug Live Chat click on the following link.

superdrug live chat

How do I speak to a person at Superdrug?

By opening a live chat using the link, you will be connected to a live customer service agent from Superdrug. Live chat is available from Monday to Friday, 8am to 9pm, and 9am to 9pm on Saturdays, 10am to 9pm on Sundays, and 10am to 5pm on bank holidays.

You can alternatively message them on Facebook, which can take up to 8 hours to receive a reply. Use this link to connect to them via Facebook:

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  1. Diane May

    I have been trying for 3 hours to inform you about a missing item from my order and still don’t know if you will get this message. Am VERY CHEESED OFF. . My order no is 10041623328 and I am missing Rimmel scandalous waterproof eye liner in green. Have checked through all of the wrapping. My name is Mrs Diane May. O*****ND. Please could this be rectified.

  2. Sandra jeffery

    I need to add some points to my account .I’ve tried to change my password r to log on but had no joy,please help me

  3. tracey akers

    dear sir i wsh to transfer the points from my card card number is 2 661213 795329 to my new card number is 2 661464 898107 thank you i wait your response.

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