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Scottish Power Live Chat

Scottish Power Live Chat Is Open For The Following Hours

Monday – Friday: 08:00 am – 10:00 pm
Saturday: 08:30 am – 06:00 pm

The company also welcomes suggestions and complaints through this service to improve performance. Scroll down to see the chat agent button and follow the instructions to connect to an agent.

To access the Scottish Power Live chat you can click on the image below

Scottish Power live chat

Step 1) First, select your contact reason from the list

scottish power select a reason to chat

Step 2) Click on “still need further help”

scottish power need help

Step 3) Click on the “chat now” button

scottish power online chat

Outside of working hours, you can use their email address:

How do I speak to someone at Scottish Power?

Scottish Power live chat is a service that allows you to connect to customer service agents online. The service is available to all UK users and is available from 8am to 9pm on weekdays and 9am to 5pm on weekends. Follow the instructions provided on this page to connect to Scottish Power live chat

Scottish Power Customer Service Opening Times:

The customer support team is available from Monday to Friday: 08:00 am to 10:00 pm and Saturday: 08:30 am – 06:00 pm and is not available on Sundays. You can also contact the customer care team through the live chat service to reduce your waiting time.

Scottish Power Customer Service Contact Number:

You can call them on 0345 270 0700. The call center is available from Monday to Friday from 9am until 5pm.

See the other organizations in the live chat directory by clicking here

The information above is gathered by the LiveChatDirectory editorial team. If there are any companies in the UK that we have missed, or if we have missed your company, please let us know by contacting us via email. The contact information can be found in our contact us page.


  1. Amoo rasheed olawale

    My name is Amoo rasheed olawale I just moved in to a new rented apartment in Paisley Housing and the last readings of electric and gas is this electric-2240 and gas1771.I moved in on the 16th of February, i always top up at the local shop with this no given to me by the housing officer 63*****67.I saw a bio of the former tenant inside the store that was when I can see the account number 1******24,I prefer to be doing the top up because with that I can monitor my light .my address is pA1 2LS, no 3 broomlands street Paisley Scotland.

  2. mrs Gloria Giblett

    we have a letter to say that our january ebss is going to run out on 9/3/2023 we did not recive it can you help

  3. Margaret Cameron

    My gas meter is saying call for help I put money on the card yesterday I have two children no heat no hot water a guy came out to look at my boiler and said he could nothing it was the meter this has got to be fixed please I can’t afford to sit on a phone for over 30 minutes and get nowhere we need heat

  4. Pati

    Hi I had a problem with my electric meter from Friday afternoon but till Saturday night with 2 children couldn’t have contact with any of their numbers on emergency service or other numbers so I really don’t know if somebody has a serious problem what should to do that’s why I’m not staying with this company any one more minutes.

  5. Alicja

    My meter still doesn’t work, I still haven’t received my refund, I did not receive the first electricity voucher valid until 03/01/2023

  6. Rita rathod

    Can’t even get through to customer service been on hold for 1 hour and 30 mins and Divine at collection would not even help I’m a severely disabled person and vulnerable all he could say was speak to customer service how on earth can I if I can’t even get through I can’t even send email and they have made my mental health worse

  7. Fafali Dziedzoave

    I have had an email and text on the 7th and 6th of October and November say l have had my account credited for £66 meaning £132 but have had no code or coupon to redeem this as prepaid meter owner. What is happening, the vendors can not top up without the code or the coupon

  8. Caron Sparrow

    Been phoning to see why I’ve not had payment for October from government we are now second week of November, still nothing received can never get through to you, I’m on UC and struggling been with your company for 6years

  9. Rawle Price

    hi i have a gas &electric with scottishpower i have recieved a letter saying i qualified for £66 payment over the coming months can this payment be split eg (one month gas next month electric) until the payment expires

  10. Barry

    I would like to know when I know if I been paid government garantee. also why does my +credit go up and down quite a lot often when not used a lot of power

  11. Babatunde

    Hello,i will like to let you know that i just move to a new apartment and i want my Billings to be in my name,i moved in on the 3rd October 2022.kindly send necessary information to my email, thanks.

  12. Maria Finlay

    This is ridiculous I have tried to speak to some one to come and look at my smart meter which isn’t working I’ve pressed all the buttons and no light I insist on an engineer coming to take a look at it please

  13. W.S.Becket

    I have been trying to telephone you for some days and have given up. I have a smart meter which tells me how much electricity I am using which is considerably lerss that you charge me via my direct debit.
    I propose cancelling my DD and paying you monthly or weekly on receipt of a bill from you. I want an assurance that I shall not be prejudiced in any way by taking this course of action,

  14. Shakeh

    I would like to carry on with you. My last tenants were with you they have paid and closed their account. How do I open an account with you?

  15. Anne Rice

    Hi I was trying to submit my meter reading but it won’t accept it as I submitted the wrong reading the last time can you please help me amend it

  16. Mrs Veronica Taylor

    I want to amend my electric metre reading and I can’t find a way to do it. No one has acknowledged my emails and the live chat bot is not helping

  17. Linda Warner

    i googled how to read my electric/gas meters and it say about press the black button but i dont have a black button

  18. Colin Clark

    I am trying to settle a bill for a rented house I am the landlord and want to pay the bill from my old tenant moving out and my new tenant moving in
    I have meter readings from the day the old tenants went and my new tenants come in . I phoned the number and still can’t get through I just need it sorting please

  19. Anton Warrillow

    Hi i rang the other day to let somebody know my Gas meter is showing nothing on Display therefore i cannot give you a meter Reading. There seems to be no power at all i have pressed all buttons but nothing happens.
    i Last gave a meter Reading in April so i know it was working ok then.

    I have my Electric meter reading but it will not allow me to input reading without the Gas.

    1 of your colleague told me there was nobody available to book for an engineer to look at or replace the meter and to call back in a month?
    As you now have to do an estimate and is not accurate i may end up paying more than required so would like this sorted ASAP please.

    My phone number is 078xxxxx56, and address is 44, Rowdale Road, B42 2DQ.


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