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Stepchange Live Chat | Customer Service

Stepchange live chat is open for the following hours:

Monday – Friday 8:00am – 8:00pm – Saturday 8:00am -2:00pm

Stepchange live chat

The customer services representatives at Stepchange webchat are sympathetic to your needs. If you need debt help, but you are unsure what to do, where to turn, or what questions you will be asked, the online chat service will provide you with immediate, private, and discreet online support. Including, general debt advice, the debt management process, and the best course of action to take based on your circumstances. 

To access the Stepchange live chat Click on the image below:

step change live chat

** The live chat service has been recently rebranded and might not be available

How To Contact Stepchange Customer Service?

You can contact the Stepchange Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Stepchange phone number: 0800 138 1111 – Available from 8am to 8pm, from Monday to Friday. 8am to 2pm on Saturday.

LiveChat Directory is not affiliated to, linked with, or otherwise endorsed by Stepchange. All product and company names are trademarks or registered trademarks of their respective holders.

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  1. kumaresan

    i have to change business electricity to resdiential electricity.what procedure i want to do,i have no idea please

  2. Wendy eastwood

    Been trying to.get in touch with step change but each time I get disconnected and need to do my yearly review.i can not do it online as I have forgotten my number .also.ive just come out of hospital and have a dog that is dying I can not cope with it I just need to.get it sorted

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