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Northumbrian Water Live Chat | Customer Service

Northumbrian Water Live Chat is open for the following hours:

8:00am – 7:30pm, Mon – Fri – 8:00am – 12:30pm Sat

Northumbrian water live chat

The team at Northumbrian water is available to answer questions or queries on any area including, paying your bill or checking your account balance, reporting a leak or flooding, priority services, problems with your sewerage, updating your own personal account details and providing a meter reading. The web chat icon can be found at the bottom of the page on the right-hand side. Before the chat launches, you will need to enter your name and a brief and email address.

To access the Northumbrian live chat click on the image below

northumbrian water Live Chat

How To Contact Northumbrian Water Customer Service?

You can contact the Northumbrian Water Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

1 Comment


    Hello, my name is APOSTOLOS DASKALAKIS. You have been closed my online account. I don’t moving house. My brother moving house from 3 Maxwell Street NE8 4TX to 13 Inskip Terrace NE8 4AJ GATESHEAD. I live in 3Maxwell Street Gateshead. Please, if you can open my account again.

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