Northumbrian Water Live Chat is open for the following hours:
8:00am – 7:30pm, Mon – Fri – 8:00am – 12:30pm Sat

The team at Northumbrian water is available to answer questions or queries on any area including, paying your bill or checking your account balance, reporting a leak or flooding, priority services, problems with your sewerage, updating your own personal account details and providing a meter reading. The web chat icon can be found at the bottom of the page on the right-hand side. Before the chat launches, you will need to enter your name and a brief and email address.
To access the Northumbrian live chat click on the image below
Hello, my name is APOSTOLOS DASKALAKIS. You have been closed my online account. I don’t moving house. My brother moving house from 3 Maxwell Street NE8 4TX to 13 Inskip Terrace NE8 4AJ GATESHEAD. I live in 3Maxwell Street Gateshead. Please, if you can open my account again.