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Northumbrian Water Live Chat | Customer Service

Northumbrian Water Live Chat is open for the following hours:

8:00am – 7:30pm, Mon – Fri – 8:00am – 12:30pm Sat

The team at Northumbrian water is available to answer questions or queries on any area including, paying your bill or checking your account balance, reporting a leak or flooding, priority services, problems with your sewerage, updating your own personal account details and providing a meter reading. The web chat icon can be found at the bottom of the page on the right-hand side. Before the chat launches, you will need to enter your name and a brief and email address.

To access the Northumbrian live chat click on the image below

How To Contact Northumbrian Water Customer Service?

You can contact the Northumbrian Water Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

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