Menu Close

Dunelm Live Chat

Dunelm Live Chat is Open for the Following Hours:

8:30am to 8:30pm from Monday to Sunday

How to Contact Dunelm Live Chat

Follow the link below and look for a grey live chat button at the bottom right side of the screen. If the chat button is unavailable, it means that it is outside of their working hours.

For accessing Dunelm Live Chat click on the following link.

dunelm live chat

Dunelm Customer Service

You can contact the Dunelm customer service live chat and email. The live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 24 to 48 hours to be handled.

dunelm live chat

If you have faced any issues with their services and you want to complain to them, you can post your complaints to Dunelm on this link.

Related articles:


  1. Vivienne guner

    I am returning 3 large boxes of blinds you said you will collect today . But I haven’t received a collection order number. Or an email. Please send me the information required and confirm collection will be today

  2. Aesop ullah

    I purchased a ellum oak sliding wardrobe in May just starting to assemble it some parts are missing from it got no hanging rails the instructions are hard to understand

  3. charlotte Hill

    Could you please send confirmation/the original email with my order to me again please. I’ve somehow deleted it and I need it for my accounts! All items have been delivered but I need to exchange something in store too which I can’t do without the original order. My order shipment number is 41839350032298.

  4. ALISON ANNE Gibbens

    My order number is 4027505613 and it says it should be delivered on the 21st January 2022 but it has not. I wondered when I could expect delivery?

  5. Ann

    I got a refund paid into my deceased husband account,for a bedspread,I was told lie after lie and now have to pay for it to be paid into my own account,they no longer stock the bedspread which was part of a set,bedspread,curtains, pillowcases ,sheets,pillow shams and cushions

  6. Pauline Snelling

    am returning a pair of curtains via HERMES but nowhere does it mention the refund and a I would like to order a different pair but need to know that the refund will be sent in time to cover the next pair??

Leave a Reply

Your email address will not be published. Required fields are marked *