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DPD Live Chat

The DPD Live Chat Is Open For The Following Hours:

24 hours a day – 7 days a week

DPD live chat is available around the clock to help its customers regarding their parcels or packages. The web chat service allows its customers to speak to a customer service agent about any queries, concerns, or questions regarding parcel tracking, parcel prices, and shipping costs, edit their address details, and cancel their orders.  The team will also answer your questions on any other general queries that you may have.

The live chat feature can be accessed using the icon in the bottom right-hand corner of the screen.

To access the DPD Live chat click on the image seen below 

** To initiate a live chat, you will need your reference number and postcode.

To track your package online using your reference number, you can use the DPD tracking page.

How do I speak to a person at DPD?

the free DPD live chat is a service that allows you to connect to customer service agents online. The service is available to all UK users every day of the week, including weekends. To connect to an agent, you need to input your parcel number and personal email. You can alternatively contact them via email, for more information go to DPD email addresses.

DPD Customer Service

You can contact the DPD Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

The information above is gathered by the LiveChatDirectory editorial team. If there are any companies in the UK that we have missed, or if we have missed your company, please let us know by contacting us via email. The contact information can be found on our contact us page.

Why should you use LiveChatDirectory?

We understand how hard it can be at times to get a refund or cancel an order or get compensation for a lost package or cancel a renewal on your contract. We’ve had over 1.7 million users over the past year, trying to connect to more than 800 brands in the UK, we can help you get the help you need as soon as possible.

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