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Virgin Trains Live Chat | Customer Service

Virgin Trains Live Chat is open for the following hours:

Seven days a week, from 08:30 to 18:15 on weekdays and 09:00 to 16:00 at the weekend

Virgin Trains Live Chat

The Virgin Trains web chat representatives are on hand to answer any queries, including, advise on your delay compensation claim, your journey planner, assisted travel, refunds, customer concerns or issues. and finally, in the words of the company, you can chat to them about absolutely anything.

To access the Virgin Trains Live Chat click on the image below

Virgin trains Live Chat

How To Contact Virgin Trains Customer Service?

You can contact the Virgin Trains Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

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