Arriva Bus Live Chat is open for the following hours:
Monday to Friday from 8am to 6pm.
This webchat page offers information that allows you to talk to a member of the customer service team right from your desktop, mobile, or tablet device.
Whether you want to know your nearby bus’s timetable or you would like more information about any of Arriva’s services then the quickest and easiest way to get the answer your after is to use the Live Chat service
To access the Arriva Bus Live Chat click on the link below
How To Contact Arriva Customer Service?
You can contact the Arriva Bus Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.
Arriva Bus Contact Number: 0344 800 44 11
Arriva Customer Service Opening Times:
The customer support team is available from 8am to 6pm on working days and is closed on weekends. You can also contact the customer care team through the live chat service to reduce your waiting time.
i accidently bought two child tickets which will expire on the same day and please can i get a refund and can you cancel the tickets
I purchased an Ad DAY Regionwide ticket yesterday . I asked for an all zones all busses ticket ,as I was travelling from Blyth to Hexham , I paid £9.00.
I then went on my way to Hexham . I was refused use of the ticket when I got Go Northeast bus, so I ended up paying £6.00 , £2.00 for each bus , although I paid £9.00.
I need up out of pocket. Would it be possible to receive a refund as I have been missold the ticket in the first place.
Can someone please contact me about my Arriva bus pass which was an annual one that has been wiped for days now and can’t get back I would like a refined of it back as I need it for collage I am not happy
Hi can someone contact me regarding a Arriva connect bus pass that isn’t working please.
I need to get hold of someone I was on abus and there was an accident
Were can you get a Bus to coundon wear valley crematorium from ferryhill or newton aycliff or spennymoor or bishop
Your arrva app does not work at all I have tried lots of times it hasn’t been working for a few weeks now you need to fix the app because I definitely need it for college
Hi my sons pass isn’t working on the bus I paid on Sunday it worked Monday an now it’s not also my daughters pass was paid too an someone has stolen it from her picket too
What is happening to the buses in Wakefield? my children are struggling to get to school on time they need a reliable bus from west gate to windhill road around 7.15 am and returning around 2.30pm can you recommend a reliable bus that’s on time please, also what has happened to the 105?
I can’t do the application form online
Hi the 22.50 tees Valley weekly bus pass can I go to billingham
No 149 from Wakefield to Pontefract for over a week now why ???
Is the 149 running at 7 pm from Wakefield to Pontefract not seen for 7 evening
I am planning to go to Hemel Hempstead on Friday 24 September from Oxford and returning to Oxford on 26 September. What type of ticket can I purchase from the driver?
I am a customer in Dewsbury West Yorkshire and i use your buses every day, im wanting to know what you have done with all this money what your drivers have,nt given back to customers since covid started last year there as,nt been nothing on your buses telling customers how much you have raised for NHS .
Hi I need someone to check the buses for me