Menu Close

TransPennine Express Live Chat

The TransPennine Express Live Chat is open for the following hours:

06:00 to 23:00, 7 days a week (Christmas Day: closed; Boxing Day, New Year’s Eve and New Year’s Day: 6:00 to 18:00)

TransPennine Express Live Chat

The web chat service representatives will take queries on any area of concern or query including, your journey planning, planned or current engineering works, booking travelling assistance, customer concerns, pricing queries, or any other question relating to the Transpennine Express trains. You can also discuss how to receive a refund on your ticket if your train was delayed.

To access the TransPennine Express Trains Live Chat click on the image below.

Transpennine express trains Live Chat

1 Comment

  1. Susan bird

    Hi . I am due to travel by train tomorrow , I am anxious about it as now hear you may be seated next to someone ? & The train seats are not going to be cleaned every time someone gets off ? They aren’t clean to start off with . So
    Many will be worried .

Leave a Reply

Your email address will not be published. Required fields are marked *