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Vanquis Bank Live Chat

Vanquis Bank live chat is open for the following hours:

10:00 am to 04:00 pm – Seven days a week

** Vanquis Bank Does not fffer a live chat service anymore

You can alternatively send an email to their email address:

Vanquis Bank Live Chat

How to Contact Vanquis Bank

Currently, the only way to connect to a live person in real-time at Vanquis is through their phone numbers. To call their customer service, you can dial 0330 099 3000 (standard charges apply). Their phone numbers are available from 8:30am – 7:00pm Monday to Friday and 9:00am – 4:00pm Saturday

If you are unable to call or prefer online methods, you can use the email address:

You can alternatively, send your message to us.

Vanquis Bank Live Chat

Vanquis Customer Service Opening Times:

The customer support team is available from 10:00 am to 04:00 pm seven days a week. You can also contact the customer care team through their phone numbers.


  1. Janet Poynter

    Hi someone has taken a payment for goods I ordered but haven’t sent me the goods, can I ask for the payment to be stopped or could you possibly get a refund from them? The transaction was on the 29/30 March 2023
    The payment has gone out to Acuast but this was not the name of the company I bought from the company called it’s self Marks they were selling woman’s clothing and now they cannot be contacted any help would be appreciated thank you

  2. Stephanie Tunney

    Just tried to find out why my app not working for credit card app on my phone and then get told I need to pay £1.00 for secure service…. I don’t think so I would rather cancel the bloody card first… never heard anything so bloody stupid

  3. maggie

    Ive been trying to get someone to speak to me at vaadenquis for the past 2 hours but to no avail, I would like to upgrade my card please.

  4. Janette

    Hi I’ve received a new card as my last one was lost i tried to use it yesterday but it wouldn’t let me do i need to re active it ?

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