Temu Live Chat is Open for the Following Hours:
From 9am to 6pm, 7 days a week
To start chatting with Temu, click on the link below:
Follow these steps once you’re on the page to get connected to a human:
Step 1: Click on the “Support” Tab from the top right side of the screen
Step 2: When the chatbot starts, type in “speak to a human”
Step 3: Select your query to get connected to the first available agent
How to Speak to a Human at Temu?
You can contact the Temu Customer Service team via live chat. The live chat can be used for faster turnaround time and has less than 3 minutes of waiting time. To connect to a human, follow the steps above and select your query to be connected to an agent.
Alternative Contact Methods:
Office address: 1st Floor, 25 St Stephens Green, Dublin 2, Ireland
Connect to the via Twitter at @shoptemu
Via Facebook at @Temu
Hi , I am order something by a Temu , it’s not delivered a date shown .when my pac your are delivered
Hello
On 14/12/2023 I received from you: Sonic electric toothbrush x 2, & Flying spinner.
I would like to make it clear to you that I did not order these goods and they are, therefore, unsolicited.
“I will make the goods available for you to collect at your expense in the next 14 days, but after this time I will treat the goods as my own.
“Please contact me to arrange collection
Can I have my refund back into my bank account that was the way I paid not through credit
Want my orders please u already have my money I talked to bank
I talk to bank my card is fine please send me my orders
cancelled all orders with temu now you say order is being shipped what is going on do not want these items please refund my money