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Temu Live Chat | Customer Service

Temu Live Chat is Open for the Following Hours:

From 9am to 6pm, 7 days a week

To start chatting with Temu, click on the link below:

temu live chat

Follow these steps once you’re on the page to get connected to a human:

Step 1: Click on the “Support” Tab from the top right side of the screen

chat with temu

Step 2: When the chatbot starts, type in “speak to a human”

speak to a human

Step 3: Select your query to get connected to the first available agent

select query

How to Speak to a Human at Temu?

You can contact the Temu Customer Service team via live chat. The live chat can be used for faster turnaround time and has less than 3 minutes of waiting time. To connect to a human, follow the steps above and select your query to be connected to an agent.

Alternative Contact Methods:

Office address: 1st Floor, 25 St Stephens Green, Dublin 2, Ireland

Connect to the via Twitter at @shoptemu

Via Facebook at @Temu


  1. D Spillman

    On 14/12/2023 I received from you: Sonic electric toothbrush x 2, & Flying spinner.
    I would like to make it clear to you that I did not order these goods and they are, therefore, unsolicited.

    “I will make the goods available for you to collect at your expense in the next 14 days, but after this time I will treat the goods as my own.
    “Please contact me to arrange collection

  2. KAY TEE

    cancelled all orders with temu now you say order is being shipped what is going on do not want these items please refund my money

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