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Shein Email Address

When writing an email to Shein, make sure to include all relevant information about your issue. This could include your order number, product details, and a clear description of the problem you’re facing. This will help the customer service team address your concerns more effectively.

shein email address


Use the email address below:

We recommend using the Shein live chat for consumer related issues and queries as it makes it faster to get in touch with an agent.


  1. Gemma Walker

    Order not received and its been 3 week and its Christmas presents for my daughter, its been saying its at airport, need it ASAP,thank-you.
    Order number GSONAC339000MFF

  2. Keith Mannix

    I’ve a missing item from my order that has just been delivered
    TRACKING NUMBER H023FA0214225221
    ITEM NUMBER sh23021315280 1 roll hollow out lace design DIY Sewing

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