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River Island Live Chat | Customer Service

River Island Live chat is open for the following hours:

Monday to Sunday – 08:00am – 22:00pm

River Island Live Chat

The River Island webchat team will answer any query you may have including, delivery issues. returns information, refunds, size guides, gift cards and account queries. The chat with us button is located at the top left of the website.

To access the River Island Live Chat please click on the link below

River Island Live Chat

How To Contact River Island Customer Service?

You can contact the River Island Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.


  1. Nikita

    Hi sir,

    I’m deaf. I need to find a job and part time in London in river island in 30mines. I want to apply job in river island and folding clothes. I’m wait for am email replying. I need to apply communication for deaf.

  2. Vanessa Mullaney

    Hi I made a order should have been delivered on 30th December Friday I paid 6 pounds for this delivery date and its 2nd January and I have not received my order my order number is 86******2

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