Pets at Home Live Chat is open for the following hours
Monday to Saturday 9:00 – 5:30 and Sunday 10:00am – 4:00pm
The team will answer any query or complaint relating to a product or store and can be accessed half way down the page on the link we have provided,
To access the Pets at Home Live Chat please click on the image below
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I would like to cancel my direct debit of £10.50 each month for the animal health care please
Hi I’ve lost my VIP card how do I get a replacement please ?
I am trying to cancel my felix cat repeat order having trouble trying to do it
Need to change Address
I have paid for an order but it was cancelled by you and the money not returned- what do I do £68.99 is a lot for a pensioner and I need pet food this weekend
Need to change address for my flea treatment for Molly and my pets at home card is in Norfolk and I’m in Northampton, till I move to Northampton I can’t get my card