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Pets At Home Live Chat

Pets at Home Live Chat is open for the following hours

Monday to Saturday 9:00 – 5:30 and Sunday 10:00am – 4:00pm

The team will answer any query or complaint relating to a product or store. Follow the link below and you will see a live chat icon at the bottom right side of the age. Once you click on it and fill in the required details, you will be connected to an agent asap.

To access the Pets at Home Live Chat please click on the image below

Pets at home live chat

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  1. Mr John Lewis

    I have ‘Advantage’ flea treatment monthly for 5 cats. £20. I would like to change my direct debit order to cover just 3 adult cats now. I can’t find how to do that on your website.

  2. Subrina Mahadeo

    My order number 78642385

    I have place a order for 27/11/21 I still didn’t get my order is very important for my dog I pay for next day delivery I didn’t get my order I’m not happy at all??

  3. CarolHalford

    Tryed to send my cat food back and cancil the repeats but the on line service didn’t answer my request also 2days before I got cut of from the online chat to cancil the delivery

    • Cherie Ray

      What a disgusting company you are ,I was parked in your carpark in horsham, I was the only car in the carpark, I sent 130.00 in your shop that day ,I never went anywhere else, and you had the cheek to give me a 124.00 parking ticket,,shame on you ,is what you do to recover the covid losses,,I will never buy anything thing from you again, you are a disgusting company

  4. Lynne Ellis

    I have paid for an order but it was cancelled by you and the money not returned- what do I do £68.99 is a lot for a pensioner and I need pet food this weekend

  5. Paula horner

    Need to change address for my flea treatment for Molly and my pets at home card is in Norfolk and I’m in Northampton, till I move to Northampton I can’t get my card

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