Marks & Spencer live chat is open for the following hours
Monday – Saturday 9:00am – 5:30pm
The live chat facility covers all general inquiries including amending orders, refunds, and exchanges and checking stock in stores. You can also use this facility to raise a complaint.
Access the Marks & Spencer Live Chat by clicking the image below

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Could you help i have a giftcard and the pin has no number when rubbed the sicker how do i sort this do you require the long number from the giftcard was a present from a family member not living near us.