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John Lewis Live Chat | Customer Service

John Lewis Live chat is open for the following hours

Monday – Friday, 8am – 9pm
Saturday, 8am – 8pm
Sundays & Bank Holidays, 10am – 6pm

The chat option covers everything from Price match queries to products and product ordering. You can also ask any general inquiries or make a complaint

Access the John Lewis Live Chat by clicking the image below.

John Lewis Live Chat


  1. Ms Kay King

    Delivery of my Bosch washing machine today. The delivery team said they were given an 0208 number and yet when I checked my account my mobile number is the only one registered. The team were unable to contact me on 0208 number as this is no longer relevant. Please can you advise why the team was not given my mobile number.

  2. Mrs Audrey Leece

    I purchased a Canon Pixma printer in October 2018 along with an Acer laptop. My printer seems to not accept that paper is in the rear tray. I believe that the lid to hold the paper is loose.

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