Next Live Chat is open for the following hours:
Monday – Sunday 9am – 5pm
There are two types of chat available. Live Chat for General inquiries and Live chat for orders made through the Home section. Usually, customers contact Next to track their orders. Returns and refunds, as well as store opening times, is also another issue the customer open a live chat with Next for.
Next live chat rooms can be accessed via the image below
If the live chat is not available, you can use the Next Email Address instead.