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Next Live Chat

Next Live Chat is open for the following hours:

Monday – Sunday 9am – 5pm

next live chat

There are two types of chat available. Live Chat for General inquiries and Live chat for orders made through the Home section. Usually, customers contact Next to track their orders. Returns and refunds, as well as store opening times, is also another issue the customer open a live chat with Next for. 

Next live chat rooms can be accessed via the image below

Next live chat

Next Customer Service Opening Times:

The customer support team is available from 9am to 5pm between Monday to Friday. You can also contact the customer care team through the live chat service to reduce your waiting time.

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2 Comments

  1. Yvonne johnson

    I ordered a dress online, which never arrived in store, it’s still showing on my account even though I spoke to customer service on Monday who said they would cancel the order for me

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