PAYE Webchat for employers Is Open For The Following Hours:
Monday – Friday: 8am – 6pm
Saturdays, Sundays and bank holidays: Closed
The PAYE online chat for employers runs on the HMRC website to help answer your questions. Make sure you contact them within working hours to be able to speak to an agent.
By following the link below, you will get connected to a digital assistant, if the bot cannot answer your questions, type in “adviser” to get connected to a member of the service team. Make sure you review the working hours above.
To access the PAYE online chat you can click on the image below
If you cannot get through to an agent, we suggest you message HMRC’s team via Twitter at @HMRCcustomers or via Facebook at HMRC Customer Service Facebook
my tax code has been changed , i am looking for my refund