Packlink Live Chat is Open for the Following Hours:
08:00 am – 08:00 pm – Monday to Friday
09:00 am – 06:00 pm – Saturdays
Unavailable on Sundays and other Holidays
You can always track your packages online using the Packlink parcel tracking tool, without the need of a customer service agent.
How to Contact Packlink Live Chat
You can contact the Packlink Customer support team by clicking the ‘help’ tab present at the bottom of the homepage. Once you click the ‘help’ tab then you will be redirected to a new webpage where you will find the contact us now tab. Click this tab and you will land on another webpage.
On this new webpage, you will find several categories like delivery, billing, tracking, etc. You have to choose your desired category and then enter your order number and email address. Then send it to the company and soon you will be in a live chat session.
For accessing Packlink Live Chat click on the following link.
Packlink Customer Service
You can contact the Packlink Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 2 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.
the original number tracking of my percel is UN************12 and CB*********IT.
since it was enrouted to the uk and those tracking numbers do not give any info outside Italy.
may I know the tracking number assigned to the same parcel in the uk please
Seems like I’m not the only one completely frustrated by this company.
PACKLINK IS THE WORST SCAM I’VE EVER ENCOUNTERED
NIGHTMARE beyond a joke , sold record on E-Bay printed label Evri collected , 4 days later , buyer messaged by E-Bay to say recieved WRONG parcel But MY label on parcel LP record vanished ?? spent 5 minutes THINKING speak to someone at EVRI BUT Zero option to explain my Parcel stolen label removed and put on a Random parcel i am Livid Buyer Livid SHOCKING appaling TERRIBLE customer service ??
how packlink and evri still in business I don’t know, evri has staff that steal valuable items and they will never compensate you. The whole company is a total joke. am going to stay away from this fraudulent companies
Like all your other customers I am beyond frustrated – how you are still in business is beyond me – it is impossible to get hold of anyone and you don’t even pick up the parcels. Sent 24/3/ 23 still at the drop off!
I cannot get a live chat or a tel no to resolve my problem. Ref: GB*******14. I cannot get the form to recognise this no or any other for that matter. I have disappointed a customer and want either to find my parcel ( dropped off on29/12/22) or a claim. I am unable to make either. Please give me a ring on 01*****4. If you would supply a living phone no it would save a lot of trouble for you and me and save you losing customers. Ruth Munro
im having the same issue have you got anywhere?
There is NO live chat available via these or any other links .
Packlink are hiding from their customers!
H0xxxxxxxxx1 Evri tracking number
Evri have use this tracking number for a parcel I have been waiting for since 26thNov, posted 23Nov. by an eaby customer. Today I received the reply of a internal request made 5thDec. The content lays the blame for the delay on Paclink, even though the tracker has come frpm their site. I have copies of all the tracking, and all too and fro conversations.. Can you help.
As I am the recipient I do not have all the initial postage details, but the person responsible can supply these if aked.
I desperately need yhis parcel.
my parcel is damaged beyond repair, and the tracking ID from parklink doesnt work and wont let me email or connect! most frustrating website !!
need to talk to someone at packlin asap
An absolute joke from start to finish. Lost for words to be honest.
The packlink site will not let me arrange for parcels to be collected WHY
Hello there I need to cancel a shipment can I talk with someone please?
I can´t weight the box on the scale so not sure what to do