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Packlink Live Chat

Packlink Live Chat is Open for the Following Hours:

08:00 am – 08:00 pm – Monday to Friday
09:00 am – 06:00 pm – Saturdays
Unavailable on Sundays and other Holidays

You can always track your packages online using the Packlink parcel tracking tool, without the need of a customer service agent.

Packlink Live Chat

How to Contact Packlink Live Chat

You can contact the Packlink Customer support team by clicking the ‘help’ tab present at the bottom of the homepage. Once you click the ‘help’ tab then you will be redirected to a new webpage where you will find the contact us now tab. Click this tab and you will land on another webpage.

On this new webpage, you will find several categories like delivery, billing, tracking, etc. You have to choose your desired category and then enter your order number and email address. Then send it to the company and soon you will be in a live chat session.

For accessing Packlink Live Chat click on the following link.

Packlink Live Chat

Packlink Customer Service

You can contact the Packlink Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 2 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.


  1. Aayushie Pareek


  2. sami salti

    the original number tracking of my percel is UN************12 and CB*********IT.
    since it was enrouted to the uk and those tracking numbers do not give any info outside Italy.
    may I know the tracking number assigned to the same parcel in the uk please

  3. david painter

    NIGHTMARE beyond a joke , sold record on E-Bay printed label Evri collected , 4 days later , buyer messaged by E-Bay to say recieved WRONG parcel But MY label on parcel LP record vanished ?? spent 5 minutes THINKING speak to someone at EVRI BUT Zero option to explain my Parcel stolen label removed and put on a Random parcel i am Livid Buyer Livid SHOCKING appaling TERRIBLE customer service ??

  4. lyton

    how packlink and evri still in business I don’t know, evri has staff that steal valuable items and they will never compensate you. The whole company is a total joke. am going to stay away from this fraudulent companies

  5. Debby Mendoza

    Like all your other customers I am beyond frustrated – how you are still in business is beyond me – it is impossible to get hold of anyone and you don’t even pick up the parcels. Sent 24/3/ 23 still at the drop off!

  6. Ruth Munro

    I cannot get a live chat or a tel no to resolve my problem. Ref: GB*******14. I cannot get the form to recognise this no or any other for that matter. I have disappointed a customer and want either to find my parcel ( dropped off on29/12/22) or a claim. I am unable to make either. Please give me a ring on 01*****4. If you would supply a living phone no it would save a lot of trouble for you and me and save you losing customers. Ruth Munro

  7. Ray Eccles

    H0xxxxxxxxx1 Evri tracking number

    Evri have use this tracking number for a parcel I have been waiting for since 26thNov, posted 23Nov. by an eaby customer. Today I received the reply of a internal request made 5thDec. The content lays the blame for the delay on Paclink, even though the tracker has come frpm their site. I have copies of all the tracking, and all too and fro conversations.. Can you help.

    As I am the recipient I do not have all the initial postage details, but the person responsible can supply these if aked.

    I desperately need yhis parcel.

  8. Mairi Trichardt

    my parcel is damaged beyond repair, and the tracking ID from parklink doesnt work and wont let me email or connect! most frustrating website !!

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