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O2 Live Chat

The O2 live chat is open for the following hours:

Monday -Friday 08:00 – 21:00
Weekends           09:00 – 17:00

O2 Mobile Live Chat

The friendly and experienced team of agents at O2 Mobile Live Chat are available to help you with any of your queries or concerns. This includes questions about your account or billing and payments.  They will also support you on questions about a product you have bought or you are looking to buy and any technical help or support you require. The free web chat button can be found in the top left hand corner of the page.  When you launch the web chat, you will be taken to the next available agent in little or no waiting time.

To access the free O2 Live Chat, Click on the link below 

O2 Mobile Live Chat

5 Comments

  1. shawn leech

    cannot access to cancel my tariff 09/11/20 O2 shops say need to do on line but WILL NOT let me to sign in absolutely rubbish service its is my sons phone and as I am also with O2 will not be staying with you when my contract ends

  2. Anita Law

    I have just received my first monthly airtime bill (a new contract) and it is more than agreed on my new contract. I entered into a £16 per month airtime inclusive of VAT and I have an airtime bill for £18 96 not what was agreed or signed for. Can someone explain why I am paying more ?

  3. Fiona West

    I am so very tired of trying to pay a bill…someone please CALL ME.
    I simply want you to make my last payment…..it has been impossible to finalise my bill.
    I am now with plusnet therefore cannot connect to anything o2 related..especially since your emailing support has closed.
    I received an email from mycare Friday 28th August & have been trying to pay since Monday 31st when back in a good phone service area, unfortunately my bank does not feel the banking information given to pay online is safe! so I have reinstated my direct debit… payment due is
    The mycare reference is
    (KMM20xxxxxx5977LOK)
    I owe £18.63
    You will find from your recorded Live line chats how often I have tried…Yet today I cannot get a live chat, only the most unhelpful computerised one!

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