You can contact Marks and Spencer email address for a variety of reasons. Emails are usually replied to within 2 working days.
To contact their customer service via email, you can send an email to: firstname.lastname@example.org
Alternatively, you can fill out their online form using the links below:
- If you want to email them about their services and want to lodge a complaint, use this form: M&S Complaint Form
- If you want to send an email to follow up on your returned items/refunds, use this form: M&S Return/Refund Form
- Product quality-related matters email address: M&S Product Quality
For order-related queries, it’s best to contact them via M&S Live Chat
For stock checks, store inventories, and other branch-specific matters, you will need to contact them via phone. Their email team is available from 10am to 8pm daily, except for public holidays and sundays.