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Irish Passport Office Live Chat

Passport Services of Ireland offer web chat services for all their customers. It makes it easy to clarify your doubts and even be directed to a live agent to get more clarity. The web chat services function from 9 am to 4:30 pm on all weekdays. They’re not available on the weekends.

During peak hours, the web chat icon turns grey if all their live agents are occupied. Either try after some time or refresh the page. Wait till it turns green to get connected immediately. They record all the chats for training and quality control purposes.

All the agents work directly under the Department of Foreign affairs. So you’re at the right place to clear your doubts. If you’re unsatisfied with the web chat services, contact a live agent for more details. The FAQs are also an excellent resource for finding ready answers.

To start the live chat, open the link below:

irish passport webchat

Is There Any Other Way To Contact The Ireland Passport Office?

Yes, you can easily connect with customer care agents through their telephone lines. They offer telephone services only on weekdays from 9 am to 4:30 pm. They are strictly unavailable on the weekends. You can call them at +353 1671 1633, but remember they record all calls for training purposes.

You can also drop an inquiry email on their website. Fill in the details and submit the query if the web chat is down. The live agent will reply as soon as possible. You can email them at

What To Do In Emergency Situations?

In the case of any severe emergency like death, illness, or medical treatments, you can directly contact the Embassy to get the issue sorted. You can call the Embassy at 0207 235 2171 or drop an email on the Duty Officer voice mailbox.


  1. Johnny Connors

    Hi I want to know why it won’t let me track my passport it says it c a nt bring me to the next step when I put in application number


    I have forwarded my application for the renewal of my passport. I tdid not save the document on my computer. I cannot trace the progress without the 11 digit ID number. how can i retieve it

  3. peggy

    i have resubmitted my Daughter’s passport application last night but did not print the form to be signed, today i can not print it, it tell me that an error happened

  4. Orlaith Byrne

    Hello can u check what I need to submit on my application as I thought I handed in all but it’s not been processed
    And I need my passport ASAP for a family wedding abroad
    Application number is : 20040905639

  5. Marian Burnett

    Can I get a passport renewal to fly out on the 10th of May, as my brother in law is unable to fly on family holiday. And I want to take his place to share the finical pressure with his partner . Its a family celebration

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