Passport Services of Ireland offer web chat services for all their customers. It makes it easy to clarify your doubts and even be directed to a live agent to get more clarity. The web chat services function from 9 am to 4:30 pm on all weekdays. They’re not available on the weekends.
During peak hours, the web chat icon turns grey if all their live agents are occupied. Either try after some time or refresh the page. Wait till it turns green to get connected immediately. They record all the chats for training and quality control purposes.
All the agents work directly under the Department of Foreign affairs. So you’re at the right place to clear your doubts. If you’re unsatisfied with the web chat services, contact a live agent for more details. The FAQs are also an excellent resource for finding ready answers.
To start the live chat, open the link below:
Is There Any Other Way To Contact The Ireland Passport Office?
Yes, you can easily connect with customer care agents through their telephone lines. They offer telephone services only on weekdays from 9 am to 4:30 pm. They are strictly unavailable on the weekends. You can call them at +353 1671 1633, but remember they record all calls for training purposes.
You can also drop an inquiry email on their website. Fill in the details and submit the query if the web chat is down. The live agent will reply as soon as possible. You can email them at email@example.com.
What To Do In Emergency Situations?
In the case of any severe emergency like death, illness, or medical treatments, you can directly contact the Embassy to get the issue sorted. You can call the Embassy at 0207 235 2171 or drop an email on the Duty Officer voice mailbox.