When writing an email to HMRC, make sure to include all relevant information about your issue. Email addresses can be used for reporting scams, tax queries, and reporting customs and VAT. For more urgent queries get in touch with HMRC chat.
HMRC Email Address List:
| Email Address | Purpose |
|---|---|
| phishing@hmrc.gsi.gov.uk | Report fraudulent emails and text messages |
| customs.hotline@hmrc.gsi.gov.uk | Report customs, excise and VAT fraud |
| ir35@hmrc.gov.uk | IR35 queries |
| exitsteam.counteravoidance@hmrc.gsi.gov.uk | Exit from a tax avoidance scheme |
| mailbox.sdrt@hmrc.gsi.gov.uk | Stamp duty reserve tax queries |
| optiontotaxnationalunit@hmrc.gsi.gov.uk | Queries on opting to tax properties |
| MLRCIT@hmtc.gsi.gov.uk | Money laundering related queries for registered businesses |
| ncts.helpdesk@hmrc.gsi.gov.uk | New computerised transit system(NCTS) helpdesk |
| ecs.helpdesk@hmrc.gsi.gov.uk | Export control (ECS) helpdesk |
| ics.helpdesk@hmrc.gsi.gov.uk | Import control system (ICS) helpdesk |
| emcs.helpdesk@hmrc.gsi.gov.uk | Excise movement and control system helpdesk |
HMRC Postal Address List (Letters):
| Address For | Address |
|---|---|
| Couriers delivering post to an HMRC PO box or BX postcode | HM Revenue and Customs, Benton Park View, Newcastle Upon Tyne, NE98 1ZZ |
| Central Agent Authorisation and Maintainer Teams | HM Revenue and Customs, National Insurance Contributions and Employer Office, BX9 1AN |
| Corporation Tax Services | HM Revenue and Customs, BX9 1AX |
| Employers and Construction Industry Scheme | HM Revenue and Customs, National Insurance Contributions and Employers Office, BX9 1BX |
| National Insurance Contributions | HM Revenue and Customs, National Insurance Contributions and Employers Office, BX9 1AN |
| NIC and Employer Complaints | HM Revenue and Customs, BX9 1AA |
| Online services complaints | HM Revenue and Customs – Digital Service Complaints, 2nd Floor Accounts Office, Victoria Street, Shipley, BD98 8AA |
| PAYE, Self Assessment, Capital Gains Tax, Inheritance Tax | HM Revenue and Customs, BX9 1AS |
| PAYE and Self Assessment Complaints | HM Revenue and Customs, BX9 1AB |
| VAT (where the VAT enquiry online service is not suitable) | HM Revenue and Customs – VAT Written Enquiries Team, Alexander House, 21 Victoria Avenue, Southend-On-Sea, SS99 1BD |