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Haven Live Chat

Haven Live Chat Is Open For The Following Hours:

09:00 am – 08:30 pm – 7 days a week

Haven Live chat support is there on its website for the whole week within specific hours. This support tool helps people to contact them directly without any hassle.
The Live Chat support has a friendly and experienced team of advisors who can help with inquiries. They also provide information about booking, reservations, touring, and others.

The Live Chat option is available at the extreme bottom right-hand side of the website. Once you click on the Chat icon with “Need Help”, a small window will open where you can talk to an advisor of the support team.

To access the Haven Live chat you can click on the image below

Haven Live chat

Haven Live chat button not available?

Please make sure you try to contact them within their working hours. Also, the button becomes unavailable when the waiting queue is long.

Alternatively, if the webchat is not available you can try contacting them by phone at:

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  1. Praveena Mohan

    Hi , am a guest in trailer no 7 and my heating switch is unavailable and we are unable to use the heaters at night could you please help urgently. Thanks.

  2. John Randall

    Hello, I cancelled my holiday for next year and i got told i wouldn’t get my deposit back but i would get the first payment back and still haven’t had any notification on when this would be this would be. I have been waiting now 2 months.

  3. Michaela

    I I’ve been wanting to book a caravan on thorpe park Cleethorpes I was wondering if your prestige caravans are on meadows as my daughter is disabled we would like to be near to entertainment as possible for September 17 th and if so how much or how much is your deluxe

  4. Paul large

    Hi I want to rebook our holiday as we had text to tell us there will be no entertainment and we go for this reason as our daughter is disabled and the charity pay for her to have this holiday. We are booked to go on the 7th may at seashore we would like to go on the 17th may when everything is open .can we do this .we keep calling but lines very busy thankyou

  5. Michael Purcell

    I am due to book in to greenacres on the 20/03/2021 but it has been cancelled we have found another holiday on the same site my reference number is11648489 the dates are 8/10 /2021 to the 15/10/2021 it’s a prestige caravan dogfriendly 3 bedroom could we exchange our cancelled break for that one?

    • Gaynor Smith

      Hello I have been trying for days to pick 2Caravans that I booked for my 2grandchildren and great grandchildren without success,I have been dealing with Karl Lancashire .as I have. had nothing but trouble trying to book the vans ,and now I cannot even use my email address with the password,I have changed it ,but still It will not go through for some Reason ,I am hoping someone can get this sorted for me and I can pick the 2caravans for my family,and also can you tell me how much it would cost for food for 3days while they are there.i will wait to hear from you soon Gaynor Smith

  6. Jacqueline Avery

    Hello, I’d like to cancel my Haven holiday due to the pandemic. We are unable to come and unable to change the dates to a later time due to family circumstances.

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