The Hastings Direct Live Chat Service Is Open For The Following Hours:
Monday to Friday: 8am – 6pm
Saturday: 9am – 1pm
Sunday: 9am – 1pm
Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. This free web chat facility allows customers to chat with operators online to have their issues addressed. The customers can get information about home insurance, car insurance, bike insurance, van insurance, multi-car insurance and telematics insurance. They can also share their queries and concerns to get them resolved.
To access the Live Chat, click on the My Account tab on the website homepage to log into your account. After logging in, click on the “Can we help” button on the bottom right-hand side of the page to initiate a chat with one of the operators of the support team. If the chat button doesn’t appear on your page, it means they do not have any available agents.
To access the Hastings Direct Live chat you can click on the image below
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Tried ringing your phone line several times now to cancel my renewal. Getting no answer, its ridiculous. I work nights and can not stay up all day trying to get through to your hopeless service. So I’ve cancelled my direct debit.
People, you should try renewing your insurance about up to a month before the current one ends. I got insured for almost half the price of what my auto renewal quote was and make sure you cancel your auto renewal before they send you your auto renewal quote too as its a pain in the backside to cancel once you have received this. Just a little tip for y’all.
This website and system is so bad so Buggy as hell.
Can’t Log in to account can’t put new password can’t do anything.!!!!
Cannot login to my account
Hi my name is Anwar Kerala and I cancelled my policy before a few days ago but till the refund is not get my account can you check please
Can I add my wife as a driver to a vehicle I have insured with Hastings Van Insurance
I tried to cancel my policy but it has auto renewed . I no longer have the vehicle so how can i get my money back.
Someone has stolen my converter from my car.
Morning i had my car insured by hasting for many years and last christmas i purchase a newer car on which i had to pay to change my insurance now just had my quite thro for this year and it gone up by near £70 surely withthis virous and people not useing there cars so much why the increase and whith a new car i would have expected to have gone down in price as you are not doing the miles now