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Hastings Direct Email Address

Hastings Direct email addresses can be used for submitting your claims, asking general questions, getting quotes, and account-related matters.

emailing Hastings Direct uk


Hastings Direct Email Address:

Send your claims to:

You need to include your policy number, date of birth, and name as well.

For general queries, quotes and non-urgent questions, send your email to

They will try to get back to you within 2 working days, however, depending on the case and their availability, it might take up to 5 working days.

If you need urgent help with your policy or your claims, you can use Hastings Direct Live Chat instead.

LiveChat Directory is not affiliated to, linked with, or otherwise endorsed by Hastings Direct. All product and company names are trademarks or registered trademarks of their respective holders.


  1. S, Thompson

    On my online renewal I thought it’s said renewal payment would be taken day before start date. I paid two weeks earlier when I accepted the renewal and they have taken the money already. Thought Hastings were better than that. After this year maybe will find a company that does what it says.

  2. Liam

    Appalling insurer. I tried to cancel my renewal, they ignored my email, charged my credit card, then charged me £20 when I called the same day for a refund.

  3. John perkins

    Never had so much problems time to change my insurance supplyer all I need to do is change my password all I need to do is change my car insurance by adding a speeding fine SP30 insurance policy number XA******90 under John Perkins

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