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Dreams Live Chat | Customer Service

Dreams Live Chat is available for the following hours:

Monday to Saturday 9am to 5pm

Dreams Live Chat

The team of customer service representatives at Dreams Live Chat are on hand to answer any questions, queries, or concerns that you have. This free web chat service is available to answer your queries on anything that you would be able to ask in a call center, including, product questions, queries about your order, booking and changing delivery dates, and account or finance questions. The web chat can be found at the bottom right-hand side of the page. simply enter your details and you will be directed to a member of the customer service team.

To access the free Dreams Live chat click on the image below

dreams live chat

How To Contact Dreams Customer Service?

You can contact the Dreams Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Dreams Email Address:



    I ordered a mattress online last night 16/05/22. I haven’t received a confirmation email but the money has been taken , therefore I have no order number. All I know is that it is supposed to be delivered 24th May?

  2. Patricia Marchand

    Dream beds not such a dream.
    Trying to cancel for them going bust is very difficult.
    Thanks God only for deposit.
    So their guarantees are worthless!

  3. Eleftheria Dionysatou

    I have arranged for a pick up on the mattress as we agreed for an exchange, and you are bringing the new one to me on Monday.
    I had specified that I know live in Crediton and gave you my address and not in Cardiff were the mattress was orogibally delivered.
    Today the plastic bag that I need to add the mattress in was received in Cardiff, my old address. I am writing to you to make sure that you are coming to Crediton in order to pick up the mattress.

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