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British Airways Email Address

You can contact British Airways ( email addresses for booking-related questions and queries. The email address is for non-urgent queries, so if you’re flying with British Airways in the next 48 hours, please contact British Airways Live Chat instead.¬†

british airways email address

Use these forms to contact British Airways using their email address:

  • For complaints or claims, you need to fill this form first: BA Complaints Email Form¬†
  • For questions about packages/trip planning/BA Services and routes or any other queries, please use the email form on this page: BA Email Form – Once you land on the page, click on the “Email Us” button and fill in the form.

You will get a reply within the next 2 working days.

  • While writing a complaint or email, please make sure to include your booking details, the email address you made the booking with, and the card number you paid for the booking with
  • Complaints and claims are only open to users who have already had a booking with BA – The booking must be under your own name


1 Comment

  1. P. Maguire

    Insurer’s Request for a Cancellation Invoice following a Medical Cancellation

    How can I obtain documentation from BA to confirm the cost of the cancellation ?

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