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British Airways (BA) Live Chat

British Airways Live Chat is Open for the Following Hours:

08:00 am – 08:00 pm – Seven days a week

BA logo - live chat

Note: For non-urgent queries, you can contact the British Airways Email Address

Based on your query’s nature, you can select any of the contact reasons and you will instantly be redirected to the desired page where you can find all phone numbers and other necessary information. Now you can chat with an advisor and resolve your query or get your booking or any other information as per your need.

For accessing BA Live Chat click on the following link.

BA live chat

To get connected to the live chat quicker, use the link above. Once you are on the page, look for a chat button at the bottom right side of the screen. Clicking the button will connect you to a chatbot. Type in “Speak to agent” and hit send. The bot will then connect you to the first available advisor. Sample chat:

british airways live chat

British Airways Customer Service Opening Times:

The customer support team is available from 8am to 8pm every day of the week. You can also contact the customer care team through the live chat service to reduce your waiting time.

British Airways Customer Service:

You can contact BA through their contact number, to do so, dial 0344 493 0787 from 8am to 8pm, 7 days a week. Alternatively, if you prefer to chat with them, use the instructions on this page to connect to an agent.

Frequently Asked Questions:


  1. Roland

    I need to upgrade to a business seat after having checked in. Spain doesn’t have any ticketing counters from BA though. Iberia says they can’t do it. They told me that there is plenty of business availability. How can I do this? Do I need to cancel my check-in online?

  2. Robertknotts

    Due to fly ba1393 Manchester to Heathrow, then onto Vancouver ba85. Delays ba rep at terminal 3 to advise. Help

  3. sandra

    Is british airways doing black friday free air line tickets to europe if people answer a survery and share if they have a winning ticket with 20 others. It looks like a scam but just checking with British air ways themselves

  4. JMMN

    I am currently residing in USA and have made a reservation to travel from USA to India via London. I am currently on valid H1B petition but do not have a valid USA visa. Can I still travel via London?

  5. Alexandra

    My name is Alexandra Nani,I am studend in HND Travel Tourism Management and I write you in regard as In my Research Project I choose as topic Sustainbility of Tuy organisation.
    I need to answer me of some questions please via email about sustainbility of Tuy.
    Please let me know if you can help me with that as I need proof for my research project
    Really apreciate
    Alexandra Nani
    Studend in Icon College HND Travel Tourism Management
    Kind Regards

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