Basingstoke Council Live Chat Is Open During The Following Hours:
Monday – Thursday 8:45 – 5:15 – Friday 8:45 – 4:45 – Saturday and Sunday Closed
The team of local authority agents at Basingstoke Council Live Chat is on hand to help and support you with any general inquiry you have.
They will answer questions about your benefits, your council property, issues around your community, and any complaints or concerns. Unfortunately, the live web chat team will not be able to answer questions on business rates or council tax.
The chat can be launched via the link at the bottom of the screen. You will then be directed to the next available customer service agent, who help you with your query.
To access the Basingstoke Council Live chat you can click on the image below
How To Contact Basingstoke Council Customer Service?
You can contact the Basingstoke Council Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.