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Wilko Live Chat | Customer Service

Wilko Live Chat is open for the following hours:

From Monday to Friday: 8am to 8pm
Saturday 8am to 6pm
Sunday 9am to 5pm

Wilko live chat

Wilko live chat has a team of representatives online to answer any questions, queries, or concerns that you have in any area of the business. Including, your online or click-and-collect order, exchanges and refunds, order tracking, product recalls, product inquiries, and promotions and offers. The web chat service can be found at the bottom of the page, only during the opening times listed above.

To access the Wilko live chat click on the link below

Wilko live chat

How To Contact Wilko Customer Service?

You can contact the Wilko Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Wilko Contact Number: 01909 505505

To contact Wilko via email, use Wilko’s email address.


  1. Angela Lewis

    I brought a Christmas tree a couple of weeks ago put it up yesterday and it is awful I paid £45 instead of £70 which I was happy with the branches are very sparse some fell off and it said prelit but it just looks like lights been wrapped around it can I get a refund?

  2. Linda Ellison

    I have pressed your logo (agent online) keeps sending me to help questions,I spoke to an operator called Toni.
    I would be obliged if some how I can be connected to an agent live chat please I need to sort my problem today,
    I have an order pending :-no 001252457183 for the 25th Febuary

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