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Virgin Mobile Live Chat

Virgin Mobile Live Chat Is Open For The Following Hours:

Monday – Friday: 8:30 am – 7:00 pm
Saturday: 9:00 am – 6:00 pm
Sunday: Closed

Virgin Mobile Live Chat


The Virgin Mobile live chat help center has a skilled team that can answer any product and service-related questions or queries for its customers. The quickest and easiest way to contact is its Live Chat feature.
They help their customers with setup issues, TV features, connection problems, troubleshooting, moving home, and Billing or Payments. They also provide information about data, SIMs, and plans instantly.

Virgin Mobile Free Web Chat option can be found across the Help part of the website when you chose a topic of your issue in the list. You can click on “Chat Online” then and you will be connected to the customer support representative.

To access the Virgin Mobile Live Chat, you can click on the image below

Virgin Mobile live chat

How To Contact Virgin Mobile Customer Service?

You can contact the Virgin Mobile Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Virgin Mobile Phone Number: 0345 600 0789


  1. Christine Mary

    The Chat Line does not work for me.
    I have spent 1 hour plus trying to get an answer to my problem from your many web sites but all proved to be dead ends.
    So, in the hope that this text will get somewhere, I set out the problem below:
    I recently received a replacement SIM card which I installed. The message on the screen was “Sim card not valid”. I have tried using your text reporting service but keep getting “An agent will contact you soon” but nothing has happened so far.
    The mobile phone is elderly – a Nokia 1101. Is there a Sim card that will work with this? The phone works perfectly and we only need the telephone service.
    I would be grateful if you would take some action for me.

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