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Vectone Live Chat | Customer Service

Vectone Mobile Live Chat is Open for the Following Hours:

From 9am to 6pm, Monday to Sunday, unavailable on weekends and holidays

To start writing to Vectone, click on the link below:

vectonemobile chat

When connected to the chatbot, type in “Speak to a human” to get in touch with an agent. The chat is only available when there are agents online, the chat will not be available outside of their working hours. Read below for alternative contact methods.

vectone mobile chat

Or alternatively, follow the steps below:

  1. To contact Vectone Mobile in the UK via email, you can send an email to their support team at the following email address:
  2. Reach out to the customer service team by dialing 2211 from your Vectone Mobile phone at no cost. If you are using a different network, please call 0688 911 6888 instead​
  3. Phone number is available from 9am to 6pm on weekdays


  1. Gopal GOUR

    my phone has not been working for more than a week and I can’t use my phone. Customer service no answer. Please send me my PAC on my email address

  2. BAKHOS DOUAIHY Hounayda


    We urgently need the number of the DPD parcel delivery order because we need to change the delivery date from the 28th to the 26th as I will not be available on the 28th.

    Thank you.
    Hounayda Bakhos Douaihy and Alice Boueiz

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