You can use the emails below for making complaints about TSB Bank and its services. In case your complaints are not resolved in a timely manner, you can escalate your case to the financial ombudsman, find details below:
TSB E-mail addresses:
If you have any queries or complaints about their services or the app, you can send an email to;
In addition, if they are not able to resolve your complaint, send an email to;
TSB Bank replies to your email within one day (24 hours). However, if you want a quick response, it’s always a good idea to contact them via TSB Live Chat.
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