The RealReal Live Chat is Open for the Following Hours:
Daily from 9am to 6pm, unavailable on bank holidays
To start a chat with The RealReal, click on the link below:
TheRealREal Customer Service
You can contact the RealReal customer service team by email and phone number if the live chat is not available. Live chat is the fastest way to get in touch with the company
Alternative ways to contact them:
Email Address: authenticity@therealreal.com
The RealReal is a luxury online consignment store based in the United States. It was founded in 2011 by Julie Wainwright and has since become a popular destination for buyers and sellers of high-end fashion and luxury goods.
The RealReal sells a wide variety of pre-owned and authenticated luxury items, including designer clothing, handbags, shoes, jewelry, watches, and home decor. The company employs a team of experts who carefully inspect every item to ensure its authenticity before offering it for sale on their website or in their brick-and-mortar stores.
In addition to selling consigned items, The RealReal also offers its customers the option to purchase brand-new luxury goods through their “Brand Directory” section. The company also offers a trade-in program, where customers can sell their luxury items to The RealReal in exchange for store credit or cash.
The RealReal has become popular among fashion-conscious consumers who are looking for a sustainable way to buy luxury items, as well as those who want to sell their pre-owned luxury goods in a convenient and trustworthy way. The company has also been recognized for its commitment to sustainability, as it aims to reduce the environmental impact of the fashion industry by extending the lifecycle of luxury goods.