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Talk Talk Live Chat

The Talk Talk Live Chat Service is Open For The Following Hours:

Every day of the week, 24 hours a day – Call center only available from 9am to 9pm

Talk Talk Live Chat

The team of customer service agents at Talk Talk Live Chat is available to answer your queries or concerns.  There is little or no waiting time when using a free web chat service, and the team can answer the same questions you would ask in a call center.  Including, discussing your account or payments, technical issues with your phone or broadband service, and new accounts.

Once you open the link below, you will land on a section with a green “chat now” button. Click on the button and you will be redirected to the first available agent.

To access the Talk Talk live chat service click on the link below

Talk Talk live chat

How To Contact TalkTalk Customer Service?

You can contact the TalkTalk Customer service team via online chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled. You can call them at 0345 172 0088 for general inquiries. Their call service team is available from 9am to 7pm, every day of the week.

You can find Talk Talk Email addresses here.

How do I speak to someone at Talk Talk?

TalkTalk chat is a service that allows you to connect to customer service agents online. The service is available to all UK users and is available from Monday to Friday, 9am to 9pm, Saturdays from 9am to 7pm and Sundays from 9am to 6pm. Follow the instructions provided on this page to connect to TalkTalk online chat

Talk Talk Customer Service Opening Times:

The customer support team is available every day of the week, from 9am to 7pm. You can also contact the customer care team through the live chat service to reduce your waiting time.

What to do if Talk Talk Chat is Offline?

If the Talk Talk chat is offline, you can use the community forum and post your questions there. Use this form to submit your question:

You will need to sign in to your digital account first. Talk Talk community is an active forum where you can get help from thousands of Talk Talk users. Most of the threads will be replied to within a day. Users will help you with technical problems, troubleshooting, basic queries and many more.

Why should you use LiveChatDirectory?

We understand how hard it can be at times to get a refund or cancel an order or get compensation for a lost package or cancel a renewal on your contract. We’ve had over 1.7 million users over the past year, trying to connect to more than 800 brands in the UK, we can help you get the help you need as soon as possible.


  1. Abida

    The reason I text you is I need a number to talk to in customer service for pay as you go monthly because I have been charged on a number of occasions and haven’t even got the sim activated

  2. Lynn Bell

    TalkTalk, l have been all over the TalkTalk information trying to find where l can talk to someone about my contract l have with you, but l can’t find anywhere l can contact with. Before l have managed to use what was called a Chat Line, but l can’t find it anywhere. For l would like to talk to someone about my new contact, as since retiring this year, l will it difficult to pay for my contact, so l would like to speak to someone about mine, maybe ther might be a better deal for me. My new contract should start tomorrow but l don’t want to be tried into it until l have managed to speak with someone Kind Regard.

  3. agnieszka

    hello yesterday I found out that the price of the internet is increasing from 26 to 31 please find me a cheaper internet

  4. Kristyna Moravcova

    Good afternoon I just want to ask where i can get model Wi-Fi that I cant put in the box because I am in flat and I don’t have anywhere the Wi-Fi box to put Wi-Fi in so is there any chance to get Wi-Fi without cables

  5. Barry G Merone

    Can’t wait to leave 2 hrs on phone 2 days ago all sorts of promising going on 17:50 on a Friday 1.5 mb download no streaming able to be done

  6. Archie Young

    Talk talk have the absolute worst customer service in the country. Been trying for a whole week to contact them in relation to my bill. Have cancelled my contract. They are the last company I would recommend to family and friends. Virgin media are far superior.

  7. Sammy Gould

    Talk talk is the worst company I’ve ever come across. Customer service is appalling, internet is sh#te. Paying for internet that i barely even get. I work from home and when the internet goes down, you get zero compensation. You call them and they say ‘sorry we don’t offer that’ what a joke !! You dont actually offer anything, apart from hours on the phone and when you eventually get through, the staff cant find your account and tell you to log in to your account and change your personal details. Well im sorry if your staff dont understand the basics ‘B for Bravo’ !!! May as well speak to a 5 year old. USELESS!

  8. Stuart Davies

    Sick and tired of the my internet connection failing, had enough of this s***e provider. Can’t wait for contract to finish to move to someone decent.

  9. Lynn Farrow

    I received an email saying by I get a reward for being a loyal subscriber saying as a talk talk customer I have five minutes to claim a prize all expensive prizes asking me 3 questions about talk talk I’ve got the same message again today is this a scam

  10. margurete hollis

    I have been trying for 4 days to report a fault on my line I am an 83 year old with life threatening illnesses yet they are unwilling to help or send an engineer as I cannot remember my old phone number will not be renewing my contract and would never recommend this company

  11. Mike Spence

    To anybody wanting to get any sense out of TalkTalk abandon all hope.
    My wife has been trying to cancel her 100 year old mothers account for 3 days now,it’s just like groundhog days.

  12. robert nolan

    i have had trouble getting through to anybody at talktalk because i am leaving on 19/3/2021 so i can tell them i have canceled my direct debit but i cant get intouch i would not RECCOMEND TALKTALK to anybody not even my worst enemy.

  13. Valeriya Georgieva

    Extremely unloyal company! I been charged for 2 months, after I left the property and let you know about that in advance. Your last step suppose to be a final letter, confirming sending you back the device required.

  14. Antony John Woodhams

    You are meant to be forwarding me details on my right to close my tiscali account.Please do this ASAP as it is now two days.

  15. Dale Charles Knell

    Once again internet has failed, the telephone and TV have problems. This is becoming monthly. Thinking of going to Sky.

  16. Mario Diclaudio

    July bill received – no compensation, discount for NO INTERNET SERVICE FROM YOU in JUNE and numerous telephone calls and computer checked by outside company as Talk Talk said our computer at fault.

  17. Peter Mehaffey

    i keep getting phone calls saying my internet will go off in 24 hrs and then press 1 to speak to an engineer. Is this call genuine

    • W.winwright

      I have spent days trying to contact you ref my account, I find it Totaly impossible to reach anybody on this matter. I would li!e one of your staff to contact me you have my telephone so please call me !!!

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