Shell Energy email addresses can be used for making complaints, contacting their customer support team, account payables, business/partner queries, or any other queries.
Shell Energy Email Addresses:
To log your complaint to Shell Energy, use this email:
- resolutions@shellenergy.co.uk
- For feedbacks: feedback@shellenergy.co.uk
To contact their customer service for general queries, send an email to:
- Send an email to: contactus@shellenergy.co.uk
For moving/changing tenancy agreements:
- Send an email to: moving@shellenergy.co.uk
For sales-related queries, send an email to:
- Send an email to: uksales@shellenergy.co.uk
Most of the emails are replied to within 3 working days, however, depending on your query, it might take up to 5 working days.
If you need urgent help with your policy or your claims, you can use Shell Energy Live Chat instead.
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