You can submit your complaints to Scottish Power by filling out their online form. Prepare your supporting documents and account information to submit the form.
Scottish Power Complaints:
To make a complaint to Scottish Power, fill out this form:
If you don’t have a complaint but still want to contact them using email:
- Send an email to: contactus@scottishpower.com
Most of the complaints and emails receive a reply within 5 working days, however, depending on your case, it might take longer.
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What does this mean
I wrote to Richard Johanes – in Glasgow – got no reply.
Today phoned 0345 270 0700 pressed 4 to speak to someone – recorded message said to try on line chat.
January – old meter taken out – smart meter put in – didn’t work and since then we have had NO METER.
Written 8 times – received 8 replies from 8 different people – most of which said to send in meter reading.
Will someone please accept we cannot do that.
How will we be charged for energy since January.
Who will put right the smart meter.