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Ryanair Email Address

You can use the Ryanair email addresses for providing feedback, asking questions, booking-related problems, complaints, or any other pre/post-travel advice.

ryanair email address uk

To send an email to Ryanair customer service you must fill out the online form below:

Prepare your flight itinerary, booking reference, and any other supporting document you have to fill the form.

Most email requests are replied to within 2 working days, however, depending on the case, it might take more. For more urgent queries, you can use the Ryanair Live Chat.

  1. Use a Clear Subject Line: Make sure the subject line of your email gives a concise summary of your complaint. For example, “Issue with Order #12345” or “Concern about service Quality.”
  2. Be Polite and Professional: Even if you’re frustrated, it’s essential to remain calm and courteous. Avoid using aggressive or accusatory language.
  3. State the Facts: Clearly and concisely explain the issue. Include relevant details such as dates, times, order numbers, or any other pertinent information.
  4. Be Specific: Clearly state what you’re unhappy about. Instead of saying, “Your service was terrible,” you might say, “I waited for over 45 minutes on hold without getting a response.”
  5. Include Evidence: If possible, attach photos, screenshots, or any other evidence that can support your claim.
  6. State What You Want: Be clear about the resolution you’re seeking. Whether it’s a refund, replacement, apology, or some other action, specify your desired outcome.

LiveChat Directory is not affiliated to, linked with, or otherwise endorsed by Ryanair. All product and company names are trademarks or registered trademarks of their respective holders.

1 Comment

  1. Michael

    Dear Sir/Madam

    I and my wife Anne CLifford are due to fly to Lanzarote on Monday next the 17th of April 2023. Flight details are as follows: FR7124, booking reference YEFLSS.

    Our cousin has suddenly got very ill and is now on Life support.

    We wish to change our flights to Lanzarote and return flight from Lanzarote. Return flight is FR7125 on 27th of April 2023.

    Please what is the procedure?

    Many thanks

    Michael Clifford

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