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Pockit Live Chat

Pockit Live Chat is Open for the Following Hours:

09:00 am – 06:00 pm – Monday to Friday
Unavailable on Weekends and Bank Holidays

In addition to its great banking services, Pockit has also an amazing live chat feature on its website. This live chat feature enables the customers to contact the helpful and supportive team of the company for resolving any of their queries instantly.

Pockit Live Chat

How to Contact Pockit Live Chat

For contacting Pockit Live Chat you have to create your account. Once you’ve created your account then you can easily locate the ‘Live Chat’ button on your account profile page. Click this button and you will be immediately connected with one of the professional members of the support team. Besides, Pockit also offers a contact service team for non-customers via its email.

For accessing Pockit Live Chat click on the following link.

pockit live chat

To make sure you can connect to a live agent, check the opening hours before opening the link.

Pockit Customer Service

You can contact the Pockit Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Pockit Contact Number: +44 203 322 9170


  1. Jose

    Good morning im having problem right now with my money in the account! i just wanted to know where my money gone! ive been paid on the 18th which is today, ive had an email saying money in in the account and the account is empty

  2. Jose Antonio

    How can I get my pin I forgot it and the one I have doesn’t work! Any information on how I can get my pin send through email

  3. Dawn Cleeton

    Did not request this card, but one arrived this morning. Who gave you my details. Get back to me urgently before I go to the police

    • Andrew Ross

      I have been trying to contact pocket you cannot get past the bot in live chat and none of the numerous phone numbers listed actually work

  4. Mike Boxall

    I need anew bank card replacement urgently sent out to my address Flat 3 marsham house merryhill road bracknell i NEED TO PAY RENT Mike

  5. Nikola Gozova

    Absolutely disgusting bank block me mine many no more please used dis card ..3 h wait for messages. Email not work fast please people no open dis bank


    I send you all the documents requsted. I send you also many email asking you to get back to me with a solution.
    I most pay my reny today URGENT. My landlord cant understand you keep my money bloked.
    I have also 2 kids i most buy food, i dont know why i supposed to give you all those information regarding what i will do with my money.



  8. radek

    How to get help during weekend ? I have problem as change phone number and email and need assistant to solve it . Do you have anyone to speak over the phone to sort it out ?

  9. stuart darby

    i can not access my account i dont have the same phone number and email address i had when i open it can u plz help me as i need to get my new pin number so i can get my money i have 2 kids and i need thatt money

  10. mary ann binks

    I have emailed my documents over to you as I can’t upload them on the app so I emailed them over I need my account up and running to be able to transfer money to be able to pay a bill from another account. I was using this for a savings account and now you suspended it please get this sorted. As I have sent all to you via email

  11. Loredana masica

    Hi pls solve my issue i need u to opload my new phone number 07471370788 because i dnt have the old phone number and i can t login in my app thnx

  12. Roland lakatos

    Hi can you pls resolve my account problem i have issue unfreeze my account i have already sent you all the documents you asked for so i dont know what are you waiting for i cant use my account do it asap thanks

      • Lisa Buxton

        I can not get into my account
        Keeps saying wrong email or password
        And when it says enter email address or reset password I’m not getting ant emails through to reset it

        • jose

          if I don’t get my bank card and my money back I will report this u stealing from customers I haven’t received my bank card means I cant start my new job. you really have let me down with the service

  13. Anett Szenasi

    Good afternoon. I have a letter from BritishGas. I want to pay my bill but I can’t log in to my account. I tired to log in and change it for direct debit.
    Can you help me, please?

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