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Moonpig Live Chat

Moonpig Live Chat is Open for the Following Hours:

09:30 am – 05:30 pm – Seven days a week

moonpig live chat

Besides its website, the company also has a mobile app that you can download from both Google and Apple play stores. In addition to its amazing cards and gifts, the company has also a helpful and supportive customer support team for the guidance of its customers and you can catch up with the company’s support team Monday to Sunday via its live chat facility.

How to Contact Moonpig Live Chat

For initiating a live chat session, click the live chat option and a new window will pop up where you have to enter your query and required details. After entering your query and details, submit it and one of the customer representatives will contact back to you.

For accessing Moonpig Live Chat, click on the following link:

moongpig live chat

Moonpig Customer Service

You can contact the Moonpig Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Moonpig Contact Number

For UK customers, you can dial +44 207 803 0390 to connect to the Moonpig customer support team. You can also click on the phone number for the fast dial.


  1. Helen Dryer

    Order 23*******2. I ordered a personalised Thankyou Card and a floral bouquet for a Mr and Mrs Marcus. The flowers were left at the front door on 5th December.
    The flowers were nothing like the advertised bouquet – and the card has yet to arrive. When the flowers were opened there was no indication who they were from – so the surprise was totally spoilt.
    Where is the card I sent ? Why were the flowers so sparse ? I would expect this from a £5 bunch of flowers from a garage forecourt – but not from Moonpig. Dreadful service and so very disappointing Helen Dryer

  2. Geraldine Harris

    I have ordered a anniversay card but it has duplicated and you have charged me twice. Please do repay me back the money to order ref 23206JXEWLP. Please respond

  3. Claire bonner

    I have ordered a card on the 24th of april for next day delivery esitmate delivery should been 26th of april, i have messaged use numerous times and notbone of use have had the curtesy to message me back . I would like a phone call as its my daughter birthday today with a surprise on back of card use have ruined that for me to see her face ask it was not delivered i want a refund forget about the card il be using funky pigeon from now on ordered YR8UDEY

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