Metro Bank doesn’t offer any Live Chat feature, however, it does have a call center which is open for the following hours:
07:00 am – 10:00 pm – Monday to Friday
08:00 am – 08:00 pm – Saturdays
08:00 am – 06:30 pm — Sundays
Metrobank Contact Number: 020 3402 8312
Also, the bank has a helpful and supportive customer support team for the guidance of its customers. Whether you are living in the UK or any other country in the world but if you are one of its customers then you can catch up with the bank’s support team seven days a week.
How to Contact Metro Bank Live Call Service
You can call Metro bank’s customer team by clicking the ‘get in touch tab present at the bottom of the homepage. Once you click the ‘get in touch tab then you will find their Personal Customers’ as well as Business Customers’ phone numbers.
For initiating the live call service, you have to dial the given phone number. After dialing, you will be immediately connected with a customer service representative who will ask you some questions for establishing your identity as the bank’s consumer. Once your identity is established then you can go ahead with your query. It is pertinent to mention that standard call charges may apply so you have to check for the charges with your phone service provider.
To submit your issues online, click on the image below:
How To Contact Metro Bank Customer Service?
You can contact the Metro Bank Customer service team via phone and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled. To contact Metro Bank via phone, dial +44 20 3402 8312